Returning an item
We offer a no-hassle 60-day money-back guarantee from when you place an order. You may return an item for any reason, for example, if you are unhappy, changed your mind or bought it by accident. You can learn more about how to return an item on our Returns & Exchange Policy page.
We dispatch most orders on the day of receipt or within one business day. In rare cases when we have order backlogs or service outages, dispatch times can be longer.
We offer the following domestic UK shipping options
- Royal Mail 1st Class - £0.00 (up to £40)
- Royal Mail Tracked 48 - £3.79 (free over £40)
- Royal Mail Tracked 24 - £4.79 (£0.99 over £40, free over £60)
and the following International shipping options
- RM International Priority Tracked - Europe - £7.55 (Free after £60)
- RM International Priority Tracked - World - £11.85 (Free after £100)
To learn more about shipping, see our shipping policy page.
We are closed during all UK bank holidays and public holidays. From Christmas Eve until the New Year, we offer a limited service.