Shipping Policy
Domestic UK Shipping (Excluding Northern Ireland)
We offer the following domestic UK shipping options
- Evri Standard Tracked Shipping (2-3 day average after dispatch) - Free
- Evri Express (1-2 days average after dispatch) - £2.99 or Free over £50.00
Note: Occasionally, we may dispatch parcels using an equivalent service from an alternative courier. For example if a service is not available.
Domestic Shipping (Northern Ireland)
- Northern Ireland Standard with Evri or Royal Mail depending on postcode
Shipping Times
Parcels take typically 2-3 working days after dispatch. Parcels to Northern Ireland may take 2-6 working days after dispatch depending on service
During holidays and peak seasons, postal delays may occur. We recommend ordering in advance to avoid inconvenience.
If your order is delayed, please verify that the shipping address provided is correct. Address errors are a common cause of delays.
In cases where an item cannot be delivered, it is often returned to us. If this happens, we will contact you to arrange either a replacement or a refund.
Our operations are closed during all UK bank holidays, weekends, and public holidays. From Christmas Eve through to the New Year, we operate a limited service.
We strongly encourage ordering early during the festive season to account for potential postal delays. In recent years, significant delays have occurred due to staffing shortages and unprecedented demand for online shopping.
